Http://www.alleycatsneakers.com/ is dedicated and directed to the sale and distribution of material and is commercial in nature. The general conditions regulate the access and use of this website and access to it implies its acceptance without reservation.
Law 3/2014 of March 27 of electronic commerce is applied.
The currency to be used is the euro.
All prices are subject to changes or modifications that will be visible before the purchase process.
The withdrawal period will be 14 calendar days, except in the case of perishable items, unsealed or for reasons of hygiene.
In order to be entitled to the withdrawal, the user must notify the user within 48 hours of receiving the product and deliver it in perfect condition with its original packaging and delivery note, if it is so, it will enjoy 14 calendar days for its return.
In order to resolve a return, it is essential that the following conditions are met:
You must present the document (delivery note or invoice) showing the product to be returned.
The packaging must be the original and must be in perfect condition (without being opened or used), as the product itself and other content.
The return will be sent, after communication and confirmation by our part, to the corresponding supplier.
The economic return will be made in the same payment channel in which the purchase was made (Cash, card, direct debit) for the same value of the product that appears on the invoice or invoice and provided the product has already been paid, in a Maximum term of 30 calendar days.
If to make the return of the product was necessary to hire a service of a transport agency or to carry out a displacement by personnel would have to establish the causality of the return.
If it was an error or change of option by the customer, the postage should be PAID.
If the return was motivated by an error of the supplier, the postage would be made to DEBITS or sent to a person or company to collect at no cost to the customer. In any case, the corresponding prior communication will always be necessary.
Once received, the perfect condition of the product or merchandise will be verified and the process of return or change will begin. Unless the products were presented for reasons of hygiene that can be determined, in which case the withdrawal will not be applicable, as well as in all cases in which the law contemplates the non-application of the withdrawal.
Payments will be made for the use of POS (card payment means) or cash back or PayPal, which will be the actual cost borne by the website and will be broken down into the delivery note and invoice, as well as any discount applied.
COMPLAINTS AND COMPLAINTS
This website informs you that if you wish to make a complaint or complaint you must send an email to email@example.com and you can print this complaint or claim for your record or contact the postal address: C / Calle Tomás Redondo, 3, 280333 Madrid. The hours of customer service will be from 9 to 14 h. (From Monday to Friday except holidays).
Consumers will be entitled to receive the paper invoice and no cost will be applied for it and the electronic invoice will be sent if the consumer so requests for express consent that can be revoked at any time.
Products purchased goods will be delivered within a maximum period of 30 calendar days, unless otherwise agreed at the time of purchase.
In compliance with Law 34/2002 of June 11, article 10 of services of information society and electronic commerce (LSSI), the identification data of the person responsible is recorded.
The intellectual property rights of the web, its source code, design, structure are exclusive to Darwinians Design SL.
USE OF THE WEB
Both the access to this website and the use that can be made of the information contained in it is the exclusive responsibility of the person who performs it. The owner shall not be liable for any consequence, damage or prejudice that may arise from such access to the information. The owner is not responsible for any possible security errors that may occur or for any damages that may be caused to the user’s computer system (Hardware and Software), files or documents stored in the user, due to the presence of Virus on the user’s computer used for connection to the services and contents of the web, a malfunction of the browser or the use of non-updated versions of the same.